Privacy Policy

This Privacy Policy explains how Vistancy ("Vistancy," "we," "us," or "our") collects, uses, shares, and protects information when you visit https://vistancy.com (the "Site") or use our forms, scheduling tools, and related services (together, the "Services"). By using the Site, you agree to the collection and use of information as described here.

1. Information We Collect

We collect information in the following ways:

• Information you give us directly. When you request a free audit, fill in the strategy call form, or book through our chat assistant, we collect the details you enter: your name, business name, email address, phone number, state or city, website, and (in the chat) your type of business and the topic you asked about.
• Where you came from. If you arrive through a link that carries campaign parameters (UTM source, medium, and campaign — for example, from an ad or email), we keep those values for your visit and include them with any form you submit, so we know which campaign brought you to us.
• Information collected automatically. Like most websites, we automatically collect certain technical information when you visit — such as your IP address, browser and device type, pages viewed, referring pages, and general usage patterns — typically through analytics tools.
• Information from third-party tools. If you book a call through our scheduling tool (Calendly), that provider collects the scheduling details you enter directly, subject to its own privacy policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and deliver the free audit or consultation you requested
• Schedule and prepare for strategy calls
• Operate, maintain, and improve the Site and our Services
• Send you information you've requested, and — where you've agreed to receive it — occasional marketing communication
• Understand how visitors use the Site so we can make it more useful
• Detect, prevent, and address fraud, abuse, or technical issues

We do not sell your personal information.

3. Cookies & Tracking Technologies

The Site may use cookies and similar technologies — for example, to remember your preferences and to understand aggregate visitor behavior through analytics. When you first visit, a cookie banner asks you to accept or reject analytics cookies; your choice is remembered in your browser. The Site also uses your browser's session storage for the current visit only — to keep your chat assistant conversation across pages and to remember campaign (UTM) parameters. You can control cookies and storage through your browser settings; disabling them may affect how parts of the Site function.

4. Third-Party Services

We rely on a small number of trusted third parties to run the Site and our Services. The Site is hosted by Netlify, and the forms on the Site (including the chat assistant's booking step) are processed by Netlify Forms, which receives and stores your submission and notifies us by email. Meetings are booked through Calendly, which collects the scheduling details you enter directly. We may also use analytics and email delivery providers. These providers only receive the information needed to perform their function and are subject to their own privacy policies.

5. How We Share Information

We share information only:

• With service providers who help us operate the Site and deliver our Services, under confidentiality obligations
• If required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of Vistancy, our clients, or others
• In connection with a merger, acquisition, or sale of assets, with notice to you where required

6. Data Retention

We retain personal information for as long as needed to provide the Services, respond to your inquiries, and comply with our legal obligations, after which it is deleted or anonymized.

7. Your Choices & Rights

You can ask us to access, correct, or delete the personal information we hold about you, or opt out of marketing communications at any time, by emailing us at business@vistancy.com. Depending on where you live, you may have additional rights under local privacy law; we'll honor applicable requests.

8. Children's Privacy

The Site and Services are directed at business owners and are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted here, with the "Last updated" date revised accordingly. Continued use of the Site after a change constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy? Reach us at business@vistancy.com or (747) 389-7309.