Vistancy

Always Here, Always Helping.

Time has changed

Our round-the-clock customer support team handles calls, chats, and emails—ensuring no customer query goes unanswered, day or night.


    24/7 Customer Assistance Services

    Auto play animation on your page and grab the attention of your customers.

     

    Your Night Shift Support Team

    Capture late-night shoppers and international buyers with always-on assistance.

    📋 What We Provide:

    ✅ Multi-Channel Support

    • Phone: Live agent support with <30 sec response time

    • Email: 24-hour response guarantee

    • Live Chat: Instant assistance during business hours

    • Social Media: Facebook, X (Twitter), Instagram DM management

    ✅ Services Included

    • Order status updates & tracking

    • Returns/exchanges processing

    • Product troubleshooting guides

    • Account/payment assistance

    ✅ Quality Assurance

    • Bilingual agents (English + 10+ languages)

    • Customized scripts aligned to your brand voice

    • Sentiment analysis to detect frustrated customers

    ✅ Escalation Protocols

    • Tiered support system (L1 → L2 → Management)

    • Urgent issue SMS alerts to your team


    🚀 Why Choose 24/7 Support?

    ✔ Boost Sales by 27% – Night/off-hour shoppers convert with live help
    ✔ Reduce Churn by 33% – Quick resolutions = loyal customers
    ✔ Cut Costs by 40% vs. in-house teams (no overtime/benefits)

    📢 CTA:
    “Never Miss a Customer Again!”
    [Get a Free Support Trial]


    ⚙️ Optional Add-Ons:

    • Holiday Coverage – Black Friday/Christmas surge staffing

    • CRM Integration (Salesforce, Zendesk, HubSpot)

    • AI Chatbot Hybrid – Handles 50% of FAQs automatically

    Not Sure Where to start ?

    We are here to help

    Get a free consultation today, and let’s simplify your workflow together!